Refund policy

Returns and exchanges: I don't accept returns or exchanges but please contact me if you have any problems with your order. 

Order cancellations: I gladly accept cancellation requests before the item has shipped.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items: Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any questions at emilysabau@wsccandles.com.